Don’t get caught out by designation – make the ‘PAS designation speed and quality crystal balls’ a permanent part of your performance management system. Get ahead by understanding on a quarter-by-quarter basis how your performance (e.g. speed of issuing decisions, quality of decision making) stacks up against the government’s performance measures. In December for the first time councils will be put on notice of designation for poor quality decision making – the two year period being assessed for this has already passed (April 2015-March 2017) so don’t wait until December; use our crystal ball to assess if you are at risk NOW.
PAS designation speed and quality crystal balls can be found on the knowledgehub here.
Published statistics are too old to be useful
Relying on the government’s published statistics only help you look backwards, are at least 3 months old when published, and, because they are look back over a rolling 2 year period, they don’t really help you understand how well you are performing within the period that you will finally be judged on. This means that for many councils not paying attention, it is already too late when they find out that they are under or close to the government’s designation thresholds.
Manage performance in ‘real time’
The PAS designation crystal ball allows you to measure your performance in as close to real time as you care to feed it your most up to date performance data. It helps show at any given time how much cushion you have / gap you need to make up between your performance and the designation thresholds.
We are encouraging ALL councils to use the crystal balls as part of their performance management framework – many councils get caught in the designation process because poor performance ‘creeps up’ and, because the reporting period is over 2 years, just a couple of poor quarters can really drag overall performance down and for some councils it leaves them little time to recover.
PAS uses the crystal balls on a national scale to keep an eye on how councils are performing and offering improvement support. Our resources for doing this are finite and we can only ever get to those councils whose performance is dropping sharply and noticeably.
So, get ahead, use the crystal balls and tackle poor performance before it takes hold. Visit the khub download the toolkit and let us know how useful you find them.