Getting It Together

When was the last time you sat in a room with your colleagues in Education, Highways, and Estates? Did you have the Director in the room too?

I helped run a session yesterday in Darlington. It struck me that this is something that all councils should make time to do. We hear too often about a ‘disconnect’ between the assumed priorities for different council services. This is not an issue purely for two-tier councils, although the physical separation of colleagues can make this more difficult.

But ask yourselves, is it better to be firing off emails and letters to colleagues, with a seemingly endless and often circular paper trail, or is it easier to set aside a whole day to discuss the big picture?

Darlington does not strike me as a place where relationships are difficult. The mood in the room was positive throughout. The contributions from all colleagues were insightful and asked just the right sorts of questions. As the discussion moved from the scale of housing need to potential location, all kinds of joining up was happening. There was instant feedback on potential issues, but also solutions, to many sites. You know the sort of conversation which, if in email form, would probably have taken weeks or months to have.

We then had a quick session on the key question that many people miss out on, as they chase processes. “What does success look like?” Whilst there were obviously some rather specific answers relating to each service area, it was clear there were some key themes that came up for everyone. What came out in particular was the theme of ‘making good places’. Place making, or place shaping as a term has fallen out of vogue, but if that’s not what we’re all planning to achieve, what are we planning for?

So if you do have regular get-togethers, then your plan, and the delivery of council services, is going to already be in pretty good shape. If not, what’s stopping you? If you’d like PAS to help facilitate or feed into the organisation of the day, just get in touch.

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